FAQs

1. What is Apex Airguns? 

Apex Airguns is a leading online retailer brought to you by The RAT Works specializing in high-quality air rifles parts, accessories, and related equipment. We offer a ever expanding range of air rifle spare parts, tuning parts, seal kits and other such related items.

2. What types of air rifle parts does Apex Airguns offer? At Apex Airguns, we provide a diverse selection of air rifle parts from replacement and tuning parts to seals and service kits. We are always looking to expand our online range and to provide our customers with high quality air rifle parts straight to there door.

3. Do you provide shipping services? Yes, we offer shipping services for all our products. We strive to provide fast and reliable shipping to our customers. Please note that certain restrictions may apply depending on your location and local laws regarding air rifle parts. We are constantly looking to give our customers the cheapest and most reliable shipping whether that be for our UK customers or our international customers. 

4. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please refer to our Returns and Refunds page on our website for detailed information about our policies and procedures.

5. Can I track my order? 

Once your order is shipped, you will receive any tracking information that is available by either email or text, depending on the carrier used. You can easily track the progress of your shipment by visiting the carrier's website and entering the provided tracking number. For smaller items that have free delivery or that are sent by either Royal Mail 1st Class or Royal Mall 48 tracking is not available at this time.

6. Is there a warranty on airguns purchased from Apex Airguns? 

Yes, we stand behind the quality of our products. Many of the airguns we offer come with a manufacturer's warranty. Specific warranty details can be found on the product page or by contacting our customer support team.

7. How can I contact Apex Airguns for further assistance? 

We are here to help! You can reach our customer support team by visiting the Contact Us page on our website. We strive to provide prompt and helpful responses to any inquiries or concerns you may have.

If you have any additional questions or need further assistance, please feel free to reach out to us. We are dedicated to providing exceptional service and ensuring your satisfied with every purchase you make from us.